Erin Walker-Tolles is Executive Director of CCS. Under policy direction of the Board of Directors she develops and maintains an agency wide guidance that reflects the CCS mission in serving seniors, children & families and those experiencing disability through Southeast Alaska. She believes every person is valuable and deserves to live with dignity. Every service CCS provides is intended to help people be healthy, independent, and become a vital part of their community. Her job is focused on ensuring that CCS, as a non-profit social service and health care agency, is part of a network of community services extending across all of Southeast Alaska. She shares her own mission with CCS – “with a foundation built on faith, it is our mission and an honor to help those in need”.
Erin has lived in Juneau for more than two decades and has worked with non-profits and tribal social service providers to find the most effective ways to help Alaskan’s in need. Her direct service experience includes: children experiencing behavioral health challenges, helping families on welfare become self-sufficient, and support for individuals of all ages experiencing disabilities. Her career has included work for community non-profit social service providers, faith based non-profits, and most recently at the State of Alaska as Public Assistance Chief of Policy and Program Development. She has a bachelor’s degree in Philosophy and Social Sciences from Humboldt State University (1993), and a Master’s Degree in Community Mental Health from Trinity College of Vermont (2001).
Shema Jones Chief Finance Officer Shema moved to Juneau after spending twenty years in Oklahoma working in accounting. She has done accounting for various sectors such as the oil and gas industry, commercial and residential construction, retail, and not for profits. Shema’s many years of experience in various accounting fields along with her recent graduation from Mid-America Christian University with a B.S in Management and Ethics makes her a well-rounded addition to CCS. She is excited to be working for CCS, where she can give back to the community through her work. When she is not working, she enjoys hiking with her kids and three dogs and looks forward to her first year of gardening in Southeast Alaska. She and her family chose Juneau due to the proximity to nature and all that Juneau has to offer. Besides that, she enjoys our small community and how welcoming everyone has been.
Jeanna Wittwer is the Human Resources Director for CCS. In this capacity she oversees the Human Resource functions of the CCS including classification and compensation systems policy development, recruitment, hiring, HRIS systems and records management, benefits management, technical assistance and providing training on Human Resources topics, federal and state reporting, and performance management. Jeanna is a lifelong resident of Southeast Alaska. She has 18 years of Human Resource experience working for non-profit companies, and 1 year of Human Resource experience working for the State of Alaska. She has a bachelor’s degree in Sociology and Human Services from Fort Lewis College, a certified public manager from the University of Alaska and the Alaska Municipal League and a professional certification from the Society for Human Resources Managers. Her personal interests include spending time with family, fishing, and enjoying the Alaskan lifestyle.
Marianne Mills Director of Southeast Senior Services
Marianne Mills is the Director of the Southeast Senior Services (SESS) Program Division of CCS. In this capacity, she works with her staff to assess the service needs of elders in each community, identifies funding sources to pay for those services, plans budgets and staffing, and manages recruitment, interviewing and hiring of personnel for the division. Conducting ongoing staff training, ensuring compliance with grant and contract standards, and providing top quality services for our clients is a critical part of her job. Her statewide advocacy efforts and partnerships with local municipal and tribal governments, state and federal agencies, and fellow non-profit or private agencies are also essential to making sure older Alaskans have access to a full continuum of care.
Marianne began her work at CCS in 1989, managing nutrition, transportation and support services in various Southeast Alaska communities until 2004 when she was promoted to the position of SESS Program Director. She has a B.A. in Sociology from U.C.S.D. (1977), an M.S.W. from San Diego State (1979), an A.A. degree in Data Processing (1985), and an M.B.A. from the University of Alaska Fairbanks (1988).
Jennifer Carson Director of Hospice and Home Care Jennifer is the agency wide Compliance Officer for CCS. Jennifer has experience with healthcare and social service compliance including local, state, and federal rules and regulations, championing agency accreditation, conducting program evaluation and internal audits, and leading organizational performance and quality improvement efforts. Jennifer has developed and implemented not only programmatic policies and procedures, but personnel, governance and administrative policies and procedures. Jennifer is well-versed in risk management, privacy and confidentiality, and program management. Additionally, Jennifer has over 15 years of experience providing direct services to adults with mental illness. Jennifer has a BA in psychology and social work from Miami University of Ohio (1994) and a Master’s in Public Administration from University of Alaska Southeast (2013). Jennifer holds a certification in Healthcare Compliance and certificate in Supported and Community Employment for Individuals with Mental Illness.